In 1981, owner Matthew Lamb was paralyzed from the waist down in a hunting accident. He spent 4 ½ months recuperating with the help of many in the Oklahoma City area medical community, including physicians, nurses, and several hospitals. With their help he was able to realize an almost complete recovery. During this time a need for additional communications options became apparent.

Patricia Risley, founder of Sooner Answer Service and Matthew’s mother, worked for answering services while Matthew was hospitalized, learning about the answering service business. Mrs. Risley was approached by a group of physicians who “only received good answering service when she was working.” They offered to help her start her own service, she agreed and Sooner Answer Service was formed.

Working the phones was easy - a godsend, actually - for Matthew as he was recovering. Putting all his time and effort into the answering service over the years, Matthew has developed our clientele from a few physicians to hundreds of medicals offices, many home health and hospice accounts as well as many other Oklahoma businesses. 

Sooner Answer Service’s “Edmond Call Center” is the culmination of all these years of work and experience. Built from the ground up as a call center, this new site has built-in infrastructure to support all phases of this business: from fiber optic phone lines to a Startel Call Management Center phone system with fully redundant servers, and a 100 kw natural gas generator that automatically activates if power is lost. Edmond Call Center has been built to bring the next generation in telephone answering service to Oklahoma!

Come give us a try - we would love to help!